Privacy Policy

Personal Information

• Account registration information including name and email address
• Payment information (processed by third-party payment processors)
• Profile information you voluntarily provide
• Communications and correspondence with us
• Any other information you choose to provide

Content and Usage Data

• Audio files and media content you upload
• Generated transcripts, summaries, and derivative content
• User-generated content and metadata
• Service usage patterns and interaction data
• Technical information including IP addresses, device information, browser data
• Cookies and similar tracking technologies

We may use your information for any lawful purpose, including but not limited to:

• Providing, maintaining, and improving our services
• Processing your content and generating requested outputs
• Communication regarding your account and our services
• Customer support and responding to inquiries
• Analytics, research, and service optimization
• Fraud prevention and security purposes
• Legal compliance and protecting our rights
• Marketing and promotional activities (where permitted)
• Any other purpose disclosed at the time of collection

We may share your information with third parties in various circumstances, including but not limited to:

• Service Providers: Third-party vendors, contractors, and service providers who assist in operating our business
• Business Partners: Partners with whom we collaborate to provide or enhance our services
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Protection of Rights: To protect our rights, property, safety, or that of others
• Business Transfers: In connection with any merger, acquisition, sale of assets, or similar transaction
• Consent: When you provide explicit consent to such sharing
• Public Information: Information you choose to make public through our service

The PodRescale app uses these providers to run the service. Each receives only what it needs for its part.

• Railway: hosts the app, its database and our own transcription service, which turns your episode’s audio into text.
• Cloudflare R2: stores the episodes you upload or import, and the clips, images and text made from them.
• OpenRouter, or Amazon Web Services (Bedrock): run the AI models that write from your transcript and make images. Requests through OpenRouter only go to model providers that neither store nor train on what they are sent.
• Modal and AssemblyAI: other transcription services we may use if our own is unavailable.
• getlate: publishes the posts you approve to the social accounts you connect.
• Resend: sends sign-in links and emails about your account.
• Stripe: takes payments. We never see your full card number.
• Google: only if you choose to sign in with Google.
• On this website: Google Analytics, PostHog, EasyCRM and Google ads measurement, only if you allow them in Cookie settings.

AI training: The AI providers above are used on terms that do not let them train their models on your episodes or anything made from them.

While we implement various measures designed to protect your information, no system is completely secure. We cannot guarantee the absolute security of your information.

Important: You acknowledge and agree that you transmit information to us at your own risk. We are not responsible for circumvention of any privacy settings or security measures.

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include:

• Right to access your personal data
• Right to correct or update inaccurate information
• Right to request deletion of your personal data
• Right to data portability
• Right to restrict processing
• Right to object to certain processing

Limitations: These rights may be subject to limitations and exceptions under applicable law. We may require verification of your identity before processing requests. Some requests may result in our inability to provide certain services to you.

We retain information for as long as reasonably necessary for the purposes outlined in this policy, or as required by applicable law. Retention periods may vary based on:

• The nature of the information
• Legal and regulatory requirements
• Business and operational needs
• Security and fraud prevention

Even after deletion, some information may remain in backups or archived systems for technical reasons.

Our service may integrate with or contain links to third-party services, websites, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Third-party services may include social media platforms, payment processors, analytics providers, and other business partners.

Your information may be transferred to, processed, and stored in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to such transfers.

Our service is not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). If you become aware that a child has provided us with personal information, please contact us immediately.

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Your continued use of our service after any modifications constitutes acceptance of the updated policy.

No Warranty: This privacy policy is provided “as is” without any warranties or guarantees.

Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any damages arising from or related to your use of our service or this privacy policy.

Indemnification: You agree to indemnify and hold us harmless from any claims arising from your use of our service or violation of this policy.

If you have questions about this Privacy Policy, please contact us. We will make reasonable efforts to respond to your inquiries, but cannot guarantee response times or resolution of all issues.